The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
You can request a custom size for any of the items listed in the store. Message us and we'll send you a list of the measurements we need. Custom orders will usually ship within 10 days of placing your order.
Our fabrics are carefully chosen and whenever possible we use natural fibres. Unless specified to the contrary all our garments can be washed in cold water and tumble dried on low heat.
We do not mass produce any of our designs. However we do sell to boutiques in limited quantities. Message us for details if you would like to offer Loliposh dresses in your boutique.
If you would like your item gift wrapped you can let us know in the buyer notes when you check out. However, please do not ask us to record your package as a gift on customs forms. To do so is against the law. We will always mark your shipment as a purchase.